FAQs

  • Can you use your soap all over your body including your face?
Yes our soaps are gentle enough to use as a face wash as well as an all     over body wash. 

  • How can I make my soap last longer?
As we don't use any chemicals to harden our soaps when you are finished using them it best to keep them out of water to let them dry in-between use. 
  • Do your soaps contain any Palm oil?  
With our love of Orangutang's and the indescribable destruction of their habitat from the farming of Palm oil we Do Not use any Palm oil in any of our products. 
  • Do your soap contain any animal fats?
Ours soaps only contain vegetable oils,  we don't use any animal fats in any of our products, only Goats milk in our Goats milk soap. All our products are vegetarian friendly and some are vegan friendly. Please read the ingredients lists prior to purchase. 
  • Are all your ingredients that you use in your products displayed? 
Yes, we are 100% transparent with all our ingredients. We have listed them all for each product in the ingredients section on each page. 
  • Do you use plastic to wrap your products? 
We are a plastic free company. If a product comes wrapped in a plastic like material rest sure these are not plastic but a materials that is 100% compostable in your home compost bin made from either corn or sugar. 

 

How to make my handmade soaps last longer?  

As our natural soaps don't have chemicals that are used in commercial soaps to make them last longer we advise you to keep them dry in between uses. 

Make sure that they are not sitting in water on your soap dish. Keeping them dry is the key and you will enjoy our natural skin loving soaps for a long time.

How to use a Shampoo Bar? 

Shampoo Bars have all the great cleansing ability the same as bottled Shampoo but without the 90% water and plastic. 

All you have to do is wet your hair, wet the shampoo bar and rub it all over your hair including the ends. You will feel the lather build, now work that into your hair. You can place your shampoo bar down on a dry surface or soap dish to dry out between uses . Rise away the shampoo foam and repeat or move onto your conditioner. 

Remember to keep your Shampoo bar out of water when not in use. 

How to use a Conditioner bar? 

Our Cococo Butter Conditioner bars are a hard bar that's packed full of moisturizing ingredients that work wonder for your hair. 

To use, Shampoo your hair first, then wet your hair and the Conditioner bar and rub all over your hair from the top to the tip. 

Move the bar around your hair, coating all your hair. Comb through and rinse the conditioner out of your hair. Keep your conditioner bar dry and out of water between uses for a long lasting bar. 

Do you use fragrance oils in your products and candles? 

No,  at Coalcliff Olive Co we only use the highest quality Essential oil in all of our products. We never use fragrance oils or any petrochemicals in our products. 

In our candles we use either natural local beeswax source for the Northern illawarra or a 100% Soy wax without any additives. Our wicks are either Cedarwood or Cotton and are purchased from companies that have an environmental standard inlined with ours. 

Do you refill your liquid castile soap bottles? 

Yes we do. If you bring back to us your Liquid castile soap bottle we recycle them and give you another at a discounted price. 

We are currently looking for ways to sell refill pouches but as they are all made from plastic we have not found a biodegradable version as of yet. So keep watching this space.