Refund policy

Due to the nature of our products certain types of items cannot be returned. 

Please get in touch if you have questions or concerns about your specific item at hi@coalcliffoliveco.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will contact you with a replacement for the damaged product. 

Please get in touch if you have questions or concerns about your specific item or order at hi@coalcliffoliveco.com